Contact Info

+90 (212) 352 46 00

Ebulula Mardin Cd. Maya
Meridyen İş Merkezi
No:2 K:7 D:20
34335 - Akatlar-Beşiktaş

Office Address

Ebulula Mardin Cd. Maya
Meridyen İş Merkezi
No:2 K:7 D:20
34335 - Akatlar-Beşiktaş

 

QUALITY MANAGEMENT

 

As Okyanus Grup, we see our product and service quality as the most important element that ensures customer satisfaction and affects our commercial success. At every step of our business, we strive to achieve quality by upholding specific standards and fulfilling customer requirements. We accomplish this through conscientious adherence to defined conditions and procedures, while fostering a spirit of coordinated teamwork.

To guarantee and uphold customer satisfaction, we prioritize becoming a trustworthy partner committed to providing customer-centric solutions. We carefully assess the feedback from our customers, making sure to utilize their valuable insights to continuously improve our services. We are dedicated to delivering exceptional results and consistently aim to offer efficient solutions that cater to their specific requirements.

We guarantee success by offering our employees thorough training and creating an atmosphere of open communication, empowering them to provide valuable insights for enhancing our products, processes, and services

We understand the need to create a solid technological framework. We carefully evaluate the demands of the market in our design development studies.

To fully embrace a zero-error policy, we diligently assess the performance of our quality management system's processes using key performance indicators. If any deviations from our desired outcomes occur, we quickly develop and execute strategic remedial actions. Through internal audits, we continuously monitor and assess the operation and performance of the system. We consider the audit findings as a valuable opportunity for enhancing the system.

Our commitment to maintaining continuous improvement guarantees that our quality management system fully adheres to the ISO 9001 standards, ensuring the utmost in product performance, which meets the requirements set forth by EN 14351.

CERTIFICATION

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